/* Ventana de chat con IA (todo con prefijo msia- para no chocar con los estilos de la página donde se instale) */
.msia-root{--msia-main:#1E8CFF;--msia-dark:#0A1B3C;--msia-bg:#fff;--msia-soft:#EEF4FB;--msia-text:#1d2b3f;position:fixed;right:20px;bottom:20px;z-index:2147483000;font-family:'Inter',system-ui,-apple-system,'Segoe UI',sans-serif;font-size:14px;line-height:1.45;color:var(--msia-text)}
.msia-root *{box-sizing:border-box}
.msia-toggle{width:58px;height:58px;border-radius:50%;border:0;cursor:pointer;background:linear-gradient(145deg,#2f9bff,#1E8CFF);color:#fff;display:grid;place-items:center;box-shadow:0 12px 30px rgba(30,140,255,.45);transition:transform .2s}
.msia-toggle:hover{transform:scale(1.07)}
.msia-toggle svg{width:26px;height:26px}
.msia-win{position:absolute;right:0;bottom:70px;width:min(380px,calc(100vw - 24px));height:min(560px,calc(100vh - 110px));background:var(--msia-bg);border-radius:18px;box-shadow:0 24px 60px rgba(10,27,60,.3);display:none;flex-direction:column;overflow:hidden;border:1px solid #dbe6f3}
.msia-root.is-open .msia-win{display:flex;animation:msiaIn .25s ease}
@keyframes msiaIn{from{opacity:0;transform:translateY(10px) scale(.98)}to{opacity:1;transform:none}}
.msia-head{display:flex;align-items:center;gap:10px;padding:14px 16px;background:linear-gradient(135deg,var(--msia-dark),#12306a);color:#fff}
.msia-head b{font-size:15px;font-weight:600;flex:1}
.msia-head small{display:block;font-weight:400;opacity:.75;font-size:11.5px}
.msia-icon-btn{border:0;background:rgba(255,255,255,.12);color:#fff;width:32px;height:32px;border-radius:10px;cursor:pointer;display:grid;place-items:center;font-size:15px}
.msia-icon-btn:hover{background:rgba(255,255,255,.24)}
.msia-msgs{flex:1;overflow-y:auto;padding:14px;display:flex;flex-direction:column;gap:10px;background:#fbfdff;scroll-behavior:smooth}
.msia-m{max-width:86%;padding:10px 13px;border-radius:14px;white-space:pre-wrap;word-wrap:break-word;overflow-wrap:anywhere}
.msia-m a{color:inherit;text-decoration:underline;font-weight:600}
.msia-m--bot{align-self:flex-start;background:var(--msia-soft);border-bottom-left-radius:4px}
.msia-m--me{align-self:flex-end;background:var(--msia-main);color:#fff;border-bottom-right-radius:4px}
.msia-m--err{align-self:center;max-width:94%;background:#fff4e5;color:#7a4a00;border:1px solid #ffd9a0;font-size:13px;text-align:center}
.msia-typing{align-self:flex-start;background:var(--msia-soft);border-radius:14px;border-bottom-left-radius:4px;padding:12px 14px;display:flex;gap:4px}
.msia-typing i{width:7px;height:7px;border-radius:50%;background:#7b93b3;animation:msiaDot 1.1s infinite ease-in-out}
.msia-typing i:nth-child(2){animation-delay:.15s}.msia-typing i:nth-child(3){animation-delay:.3s}
@keyframes msiaDot{0%,80%,100%{transform:translateY(0);opacity:.5}40%{transform:translateY(-4px);opacity:1}}
.msia-form{display:flex;gap:8px;padding:10px 12px;border-top:1px solid #e3ecf6;background:#fff}
.msia-input{flex:1;border:1px solid #cfdcec;border-radius:12px;padding:10px 12px;font:inherit;color:inherit;resize:none;max-height:90px;outline:none}
.msia-input:focus{border-color:var(--msia-main);box-shadow:0 0 0 3px rgba(30,140,255,.15)}
.msia-send{border:0;border-radius:12px;padding:0 14px;background:var(--msia-main);color:#fff;font-weight:600;cursor:pointer}
.msia-send:disabled{opacity:.5;cursor:default}
.msia-foot{padding:0 12px 9px;font-size:11px;color:#7b8ba1;text-align:center;background:#fff}
@media (max-width:480px){.msia-root{right:12px;bottom:12px}.msia-win{position:fixed;right:0;bottom:0;width:100%;height:82vh;border-radius:18px 18px 0 0}}
@media (prefers-reduced-motion:reduce){.msia-root.is-open .msia-win{animation:none}.msia-typing i{animation:none}.msia-msgs{scroll-behavior:auto}}
.msia-foot a{color:inherit;text-decoration:underline}
/* Modo incrustado (dentro de la página, sin globo flotante) */
.msia-root.msia-embed{position:relative;right:auto;bottom:auto;width:100%;height:100%;z-index:auto}
.msia-embed .msia-toggle{display:none}
.msia-embed .msia-win{position:static;display:flex;width:100%;height:100%;border-radius:0;box-shadow:none;border:0;animation:none}
/* Chatbot de botones (chatbot-flujo.js) */
.msia-opts{display:flex;flex-wrap:wrap;gap:7px;align-self:flex-start;max-width:94%}
.msia-opt{border:1.5px solid var(--msia-main);background:#fff;color:var(--msia-main);border-radius:99px;padding:7px 13px;font:inherit;font-weight:600;font-size:13px;cursor:pointer;transition:background .15s,color .15s}
.msia-opt:hover{background:var(--msia-main);color:#fff}
.msia-caja{align-self:flex-start;max-width:90%;background:#e9fbe9;border:1px solid #bfe8c0;border-radius:12px;padding:10px 12px;font-size:13px;white-space:pre-wrap}
.msia-caja b{display:block;font-size:11.5px;color:#2a7a35;margin-bottom:4px;text-transform:uppercase;letter-spacing:.03em}