Moravi Studio

Moravi Studio Privacy Policy

Last updated: October 2026

Courtesy translation. If there is any difference between this English version and the Spanish version, the Spanish version prevails. Ver versión en español

1. Who we are

Moravi Studio is a digital product development project operated from Peru by its owner.

We are the controller of the personal data described in this policy, except as stated in section 4 (data of the customers of businesses that use Online Catalog).

Contact for any privacy matter: contacto@moravistudio.com

2. What this policy applies to

The Moravi Studio website (moravistudio.com) and its active products:

  • QR Code Generator
  • Price and Profitability Calculator
  • Break-Even Point Calculator
  • Online Catalog (free plan and Premium plan)
  • MS Video Downloader
  • AI virtual assistant on the website

This policy is the same for all of them. Each product also has its own terms of use.

3. What data we process, by product

3.1 Website and contact form

  • The name and email address you type into the contact form. We send them through the Formspree service.
  • The language you choose is saved in your browser.

3.2 Moravi Studio account (sign in with Google)

To access Online Catalog and MS Video Downloader you use your Google account. We receive and store your email, name and profile picture, and the technical data of your session (session identifier and expiry date). We do not receive or store your Google password.

3.3 Online Catalog

  • From the business owner: business name, email, WhatsApp number, address, opening hours, social media links, logo and images, plan, trial dates and date of last sign-in.
  • From the business's customers (see section 4): name, phone number, notes, orders and abandoned carts that the business manages with the tool.
  • Premium subscriptions: we store your subscription identifier at PayPal or Mercado Pago, its status and the end date of the period. We do not store your card or bank account details.

3.4 MS Video Downloader

  • Your account (email, name, picture), your plan (free, trial or Premium) and your trial dates.
  • A daily download counter, linked to your account.
  • The file you download is prepared on our servers and kept only temporarily in order to deliver it to you; it is deleted when the download finishes and, for safety, an automatic cleanup removes any leftovers every few minutes. We do not keep copies of the content.
  • The addresses you type in to analyze or download are used to carry out the download. We do not store those addresses in our database or write them in our technical logs. Those logs may contain technical connection data (such as the IP address and the time of the request) and are used only to operate the service and detect failures.

3.5 QR Generator and calculators

They run in your browser. We do not send what you type to our servers. They only save preferences such as language, currency or taxes on your device.

3.6 AI virtual assistant (website chat)

  • The messages you type in the chat are sent to our server (hosted on Railway) and to OpenAI, our artificial intelligence provider, to generate the reply. We do not send your name, email or account.
  • We do not store the content of your conversations. We only keep a technical usage record (date, amount of text processed and estimated cost), without your messages. OpenAI may keep the messages for a limited time, under its own terms.
  • Your browser keeps the conversation only while the tab stays open.
  • To prevent abuse, we count messages per visitor using your IP address temporarily; we do not include it in the usage record.
  • Do not type sensitive data in the chat (cards, passwords, documents). Replies are generated by an AI: please confirm important details with us.

3.7 Contact details you leave in a business's chatbot

  • Some chatbots of businesses that use our services ask you, only if you choose to share, for your name and a phone number or email so the business can contact you. We keep only those details and a summary of what you asked about; we do not store the full conversation.
  • Those details are shown to the business that owns the chatbot on a private, password-protected page, and we send it a notification email (through Resend) that does not include your details. We store them on our server (hosted on Railway).
  • In this case the business is the controller of your data and decides how to use it; Moravi Studio acts as processor, as explained in section 4. Requests for access, correction or deletion must be addressed to the business; if they reach us, we will forward them to the business. You can also write to contacto@moravistudio.com.
  • Messages in AI chatbots are processed with OpenAI, as explained in section 3.6.

4. Data of the customers of businesses that use Online Catalog

When a business uses Online Catalog, the business decides which data about its customers it records and for what purpose. In that case, the business is the controller of that data and Moravi Studio acts as processor: we store and process it only to provide the service to the business, following its instructions.

  • The business must inform its customers and have a legal basis to process their data. Requests from an end customer for access, rectification or deletion must be addressed to the business; if they reach us, we will forward them to the business.
  • A customer's orders are sent to the business through WhatsApp; when opening WhatsApp, the customer shares their name, phone number and message with the business, and that communication is governed by WhatsApp's terms.
  • In addition, when an order is registered we send an email notice to the business (through Resend) with the customer's name, phone number and note and the order details. That email goes only to the business's registered email address.
  • The terms of this role are detailed in the data annex of the Online Catalog Terms.

5. What we use the data for

  • Creating and maintaining your account and letting you sign in.
  • Providing the service you signed up for or use (catalogs, downloads, quotas, plans).
  • Managing subscriptions, free trials and charges, and handling charges made in error.
  • Answering your questions and complaints.
  • Keeping the service secure and preventing abuse or fraud.

We do not use your data for third-party advertising. We do not sell or rent your personal data.

6. Who we share data with (providers)

We use these providers to deliver the service. They receive only what they need for their function:

We may disclose data if a competent authority requires it in accordance with the law.

7. International transfers

Our providers operate servers in several countries, including the United States. By using the service, your data may be processed outside your country.

8. Cookies and local storage

We use only strictly necessary or preference cookies and local storage. We do not use advertising or analytics cookies.

You can delete cookies from your browser; some features, such as staying signed in, will stop working.

9. How long we keep data

We keep your data while your account is active and for as long as needed to provide the service and meet legal obligations. Free accounts with no activity for 12 months may be closed and their data deleted, with 30 days' prior notice by email (see the General Terms); this is never applied to accounts with a current paid plan. Sessions expire automatically, and abandoned carts (products and, if you entered it, your phone number) are deleted automatically after 14 days without activity.

How to delete your account or your data: write to contacto@moravistudio.com from your account's email address, with the subject "Delete my account". We will verify that the request comes from the account holder and, where appropriate, delete your personal data and cancel your active subscription, if you have one. We will reply within a maximum of 15 business days. We may keep data that we must retain by legal obligation or to resolve a claim or a pending charge, and only for as long as necessary. Backups held by our providers may take additional time to be renewed.

Today this request is handled by email; there is not yet a button to delete the account from the panel.

10. Your rights

You can access your data, rectify it, cancel it or request its deletion, object to its processing and, where applicable, request its portability or the restriction of processing. You can also withdraw your consent where processing is based on it.

To exercise these rights, write to contacto@moravistudio.com stating which right you are exercising and from which account. We will reply within the time limits set by the applicable law.

If you believe we have not handled your request, you can go to Peru's National Authority for Personal Data Protection (Autoridad Nacional de Protección de Datos Personales) or to the authority of your country.

11. Minors

Our services are intended for people over 18 years of age. We do not knowingly collect data from minors. If you believe a minor has given us data, write to us so that we can delete it.

12. Security

We apply reasonable technical measures, such as encrypted connections (HTTPS) and session-based access control. No system is completely secure, so we cannot guarantee absolute security.

13. Users in Spain and the European Union

If you use our services from the European Union or the European Economic Area, the General Data Protection Regulation (GDPR) also applies:

  • Legal bases: performance of the contract (providing you the service), your consent (contact form) and our legitimate interest in the security of the service.
  • Additional rights: in addition to those in section 10, you can lodge a complaint with your supervisory authority (in Spain, the Spanish Data Protection Agency, Agencia Española de Protección de Datos).
  • Transfers: your data is processed outside the EEA (in Peru and the United States, among others).
  • The taxes applicable to digital services sold to EU consumers are indicated in the subscription terms.

14. Users in other countries

If you use the service from another country, your data is processed in accordance with this policy and Peruvian law. Where the law of your country grants you additional rights over your data, you can exercise them by writing to contacto@moravistudio.com.

15. Changes to this policy

We may update this policy. We will publish the current version with its date; if the change is important, we will notify you in the service or by email.